POLICY

Effective Date: This Privacy Policy is applicable to all schools, administrators, teachers, students, parents, and users accessing Digital Campus Intelligence (DCI) services.

1. Introduction

Digital Campus Intelligence (DCI) values and respects the privacy of its users. This Privacy Policy explains how information is collected, used, stored, and protected while using the DCI platform, website, mobile applications, and related services.

By using DCI services, the school/institution agrees to the practices described in this policy.

2. Information We Collect

School Information

• School Name
• Address
• Contact Details
• Management Information
• Billing Information

Student Information

• Student Name
• Admission Number
• Class & Section
• Parent/Guardian Details
• Attendance & Academic Records
• Uploaded Documents

Staff Information

• Employee Details
• Contact Information
• Attendance & Payroll Data

Technical Information

• Device Information
• Browser Details
• IP Address
• Login Activity
• Usage Analytics

3. Purpose of Data Collection

DCI collects information for the following purposes:

• School administration and automation
• Student management
• Attendance and academic tracking
• Communication and notifications
• Fee and payment management
• AI-powered analytics and reporting
• Customer support and service improvement
• Security monitoring and fraud prevention

4. Data Usage Policy

• Information collected will only be used for official platform operations and service delivery.
• DCI does not sell personal or institutional data to third parties.
• Data may be processed through secure third-party integrations required for platform functionality.

5. Data Security

DCI implements reasonable technical and administrative security measures to protect user data, including:

• Secure authentication systems
• Encrypted communication
• Access control mechanisms
• Regular backups and monitoring

However, no digital platform can guarantee 100% security.

6. Confidentiality

All school and student information shared with DCI will be treated as confidential and accessed only by authorized personnel where necessary for support and service operations.

7. User Responsibilities

Schools and users are responsible for:

• Maintaining login confidentiality
• Using strong passwords
• Uploading accurate and lawful data
• Preventing unauthorized access to accounts

DCI will not be responsible for security breaches caused by user negligence.

8. Cookies & Analytics

DCI may use cookies and analytics tools to:

• Improve user experience
• Monitor platform performance
• Understand usage patterns
• Enhance future services

9. Third-Party Services

Some services may integrate with third-party providers such as:

• Payment gateways
• SMS providers
• WhatsApp APIs
• Cloud hosting services

These services operate under their own privacy and security policies.

10. Data Retention

DCI may retain institutional data for operational, legal, backup, audit, and compliance purposes even after subscription expiry or service termination, subject to applicable policies.

11. Children's Privacy

Student data is managed under the authorization and responsibility of the respective school/institution. Schools are responsible for obtaining required parental permissions wherever applicable.

12. Policy Updates

DCI reserves the right to update or modify this Privacy Policy at any time. Updated versions will become effective immediately upon publication.

13. Limitation of Liability

DCI shall not be held responsible for:

• Data loss due to user actions
• Internet/network failures
• Unauthorized access caused by weak credentials
• Third-party service interruptions

14. Contact & Support

For privacy-related concerns or support, schools may contact the official DCI support team through authorized communication channels.